Structure and Precedence
These Terms comprise the common terms governing all CityScout products and services. Where Customer and CityScout enter into a separate written agreement for a specific product, data package, or delivery method, that agreement governs the commercial terms of that engagement.
Articles 1, 10, 11, 12, 14, and 17 apply to every agreement between the parties and are not displaced by any separate written agreement unless that agreement expressly provides otherwise.
Articles 2, 3, 4, 5, 7, 9, 13, 15, and 16 govern subscription access to the Services and are displaced to the extent a separate written agreement provides otherwise.
Articles 6 and 8 — Restrictions on Use, and Artificial Intelligence and Derivative Works — apply to every agreement between the parties and are displaced only where that agreement expressly provides otherwise.
1. Definitions
"Company" means CityScout, Inc. and its affiliates.
"Company Parties" means the Company and its affiliates and their respective partners, officers, directors, employees, agents, and third-party suppliers, and each of their successors and assigns.
"Filings Data" means information extracted from public government records, including permit applications, rezoning and entitlement filings, planning and zoning agendas, minutes, staff reports, and associated documents.
"Contact Data" means information identifying individuals or firms associated with a filing, comprising Firm Contact Data and Individual Contact Data.
"Firm Contact Data" means Contact Data that does not identify a natural person, including a firm's main telephone number, general inquiry email address, and business address.
"Individual Contact Data" means Contact Data identifying a named natural person, including their name, title, employer, business email address, and direct telephone number.
"Generated Content" means summaries, classifications, status determinations, scores, and other output produced by CityScout's automated systems from Filings Data.
"Platform Data" means Filings Data, Contact Data, and Generated Content, together with the compilation, organization, linkage, and enrichment thereof.
"Authorized User" means a named individual employed by Customer for whom Customer has purchased a seat.
"Customer Data" means information Customer enters into or uploads to the Services, including notes, contacts, assignments, and files.
"Usage Data" means information generated by CityScout about the use of the Services, including access logs, searches run, records viewed, features used, and metrics derived from them.
2. Grant of License
Subject to Customer's compliance with these Terms and, where applicable, payment of all fees, CityScout grants Customer a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Platform Data solely for Customer's internal business purposes.
Customer shall not resell, transfer, distribute, publish, sublicense, or otherwise make available the Services or Platform Data, or any portion thereof, except as expressly authorized in a separate written agreement with CityScout.
3. Trial and Evaluation Access
CityScout may, in its discretion, provide Customer with access to some or all of the Services on a free, paid, pilot, proof-of-concept, beta, or other evaluation basis ("Trial Access"). Trial Access is governed by these Terms in all respects unless CityScout expressly agrees otherwise in writing. Notwithstanding Article 2, no payment is required where CityScout expressly authorizes Trial Access without charge.
Trial Access is provided solely for Customer's internal evaluation of the Services. CityScout may impose limits on users, markets, records, exports, functionality, or duration. CityScout may modify, suspend, or terminate Trial Access at any time, with or without cause, and without liability.
Unless separately agreed in writing, Trial Access expires automatically at the end of the applicable trial or evaluation period and does not automatically renew or convert into a paid subscription. If CityScout offers Trial Access that will convert to a paid subscription, the applicable price, billing date, and conversion terms will be disclosed to Customer and affirmatively accepted by Customer before charges begin.
All restrictions, confidentiality obligations, data-use limitations, and intellectual property protections in these Terms, including Articles 4 through 10, apply fully during Trial Access. Trial Access does not grant Customer any broader right to export, retain, copy, distribute, or otherwise use the Services or Platform Data.
To the maximum extent permitted by applicable law, CityScout's aggregate liability arising out of or relating to Trial Access provided without charge will not exceed $100, unless applicable law requires otherwise.
5. Sharing With Customer's Clients
Customer may use the Services for internal research purposes and to provide information regarding particular properties or projects to its clients and prospective clients. Customer may share limited amounts of Platform Data and limited excerpts and discrete portions of Generated Content with such clients in Customer's own reports, analyses, or presentations.
For the avoidance of doubt, this Article does not permit Customer to provide clients with a copy of, or systematic access to, Platform Data.
Where Customer shares Platform Data or Generated Content with a client under this Article, Customer shall identify CityScout as the source.
In no case may material shared under this Article include counts of filings, project counts, permit volumes, or totals by market, jurisdiction, submarket, or time period. This restriction applies only to material Customer discloses outside its own organization; Customer's internal analysis is unrestricted.
6. Restrictions on Use
Customer shall not, and shall not permit any third party to:
(a) modify, merge, scrape, disassemble, or reverse engineer any portion of the Services or Platform Data, or use any data mining, gathering or extraction tool, robot, spider, or other automatic device to monitor or copy any portion of the Services, Platform Data, or the data generated from them;
(b) store, copy, or export any portion of the Services or Platform Data into any database or other software program, except as expressly permitted under Article 7;
(c) use or distribute Platform Data or Generated Content for developing, or contributing to the development of, any database, product, or service;
(d) access or use the Services for the purpose of designing, developing, or benchmarking a product or service that competes with the Services;
(e) disclose to any third party any performance information or analysis relating to the Services, except to Customer's professional advisers under obligations of confidentiality, or with CityScout's prior written consent.
Upon any violation or alleged violation of this Article, Customer's license terminates immediately and automatically.
Customer shall maintain accurate records of its use of Platform Data. Where CityScout has a reasonable belief that Customer has breached this Article or Article 7 — including on the basis of CityScout's own Usage Data — CityScout may, on thirty days' written notice and at its own expense, inspect those records to verify compliance. Where an inspection reveals material non-compliance, Customer shall bear the reasonable cost of the inspection and shall promptly remedy the non-compliance.
7. Export
Subject to these Terms, Customer may export Platform Data from the Services in the formats made available, in volumes consistent with Customer's ordinary internal business use of the Services. Whether use is consistent with this Article is assessed against Customer's plan, the number of markets licensed to Customer, and typical use across CityScout's customers. CityScout may make higher or unlimited export available under a specific plan or a separate written agreement. Bulk export of Individual Contact Data is assessed separately from other Platform Data under this Article. Any numerical export limit stated in Customer's plan, order form, or separate written agreement controls; these Terms do not grant a fixed export volume.
Exported data remains Platform Data and remains subject to Articles 2, 5, 6, and 10 notwithstanding its removal from the Services.
8. Artificial Intelligence and Derivative Works
Customer shall not copy, modify, translate, or create derivative works of the Services or Platform Data, including any datasets, models, data products, or other works that are based on or trained on Platform Data.
Customer may access the Services and Platform Data only through channels CityScout authorizes — the application, a documented CityScout API, or a CityScout MCP server — and only under credentials CityScout issues. Customer shall not build, operate, or permit any other interface, connector, agent, or automated means of access to the Services or Platform Data. Access through an authorized channel does not enlarge the license granted in Article 2 or lift any restriction in this Article.
9. Effect of Termination on Platform Data
Upon expiry or termination, Customer's right to access the Services ends. Customer may retain Platform Data previously exported in the ordinary course of its permitted use, and is not required to delete it.
Retained Platform Data remains subject to Articles 5, 6, and 8, which survive termination indefinitely, and to Article 10, which survives for seven years following termination, or for so long as the information remains a trade secret, whichever is longer. Customer shall not, after termination, resell, redistribute, publish, or use retained Platform Data to develop any database, product, or service.
10. Confidentiality and Reservation of Rights
Platform Data is confidential information of CityScout. Customer shall not disclose Platform Data received in the course of the Services except as expressly permitted under Article 5.
CityScout reserves all right, title, and interest in the Services, Generated Content, and the compilation, organization, linkage, and enrichment comprising Platform Data. That compilation, organization, linkage, and enrichment is maintained by CityScout as a trade secret. No rights are granted by implication or estoppel.
11. Public Records, Accuracy, and No Reliance
Platform Data is derived from public government records and other sources. CityScout does not warrant the completeness, accuracy, availability, timeliness, or reliability of Platform Data or Generated Content.
The Services are not a substitute for the official record. Generated Content is produced by automated systems and may be incomplete or incorrect. Customer shall verify any information with the issuing jurisdiction before relying on it for any transaction, filing, valuation, or investment decision.
12. Personal Information and Removal Requests
Individual Contact Data comprises business contact information relating to identifiable individuals acting in a professional capacity. CityScout does not collect personal telephone numbers, personal email addresses, or home addresses. Firm Contact Data identifies no natural person and is not subject to this Article.
An individual may request removal of their Individual Contact Data through the removal-request method identified in the Services or on CityScout's website, or by written notice to CityScout under Article 17. CityScout will verify the request, remove the individual's Contact Data, and maintain a suppression record so that the individual is not reintroduced by subsequent collection.
13. Customer Data
Customer retains all right, title, and interest in Customer Data. CityScout will not sell Customer Data or disclose it to any other customer.
Customer may export Customer Data at any time during the term and for ninety days following termination. CityScout will thereafter delete it, save that CityScout may retain a copy where required by law and may retain aggregated and de-identified derivatives.
Usage Data is CityScout's. CityScout may use Usage Data to operate, secure, analyze, and improve the Services.
CityScout may use and retain aggregated and de-identified Usage Data indefinitely and without restriction, including to develop new features and to publish statistics, provided such data does not identify Customer or any individual. Usage Data in identifiable form is retained for twenty-four months and is thereafter deleted or de-identified.
14. Coverage and Source Availability
Coverage depends on records published by government bodies through systems CityScout does not control. CityScout may add, change, or discontinue coverage of any jurisdiction, source, or record type at any time. A change in coverage arising from a change at the source is not a breach of these Terms.
15. Fees, Term, and Termination
Fees are payable in advance for each Subscription Period. CityScout may modify pricing effective from the following Subscription Period. Non-payment suspends access until fees are paid.
Either party may terminate at the end of a Subscription Period. CityScout may suspend or terminate immediately for breach of Articles 2, 4, 6, or 8.
Customer may not assign these Terms without CityScout's prior written consent. A change of control of Customer is deemed an assignment. Customer shall notify CityScout within thirty days of any change of control.
Where Customer is acquired by, merges with, or comes under common control with a person that competes with CityScout, CityScout may (a) withhold consent and terminate on notice, or (b) consent subject to conditions, including that no rights under these Terms extend to any other entity within the acquirer's group.
On termination under this Article, Article 9 applies, save that Customer shall not disclose or make available retained Platform Data to the acquiring competitor or to any entity within its group.
16. Changes to These Terms
CityScout may modify these Terms.
Modified Terms take effect on the earlier of: (a) Customer's acceptance by an affirmative act, such as clicking to accept where the modified Terms are presented for review, in which case they apply from acceptance and for the remainder of the then-current Subscription Period; or (b) the start of the next Subscription Period following notice given under Article 17, continued use after that date constituting acceptance.
The existing Terms continue to apply until modified Terms take effect.
17. Disclaimers, Liability, and Disputes
The Services and all Platform Data are provided "as is" and "as available," with all faults. The Company Parties disclaim all warranties, express, implied, statutory or otherwise, including any warranty of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or usage of trade. The Company Parties do not warrant that the Services will be uninterrupted, timely, secure or error-free; that defects will be corrected; that the Services or the servers that make them available are free of harmful components; or that the Platform Data is accurate, complete, current, reliable or fit for any purpose. No advice or information, whether oral or written, obtained from CityScout or through the Services, creates any warranty not expressly stated in these Terms. Customer's sole and exclusive remedy for dissatisfaction with the Services is to stop using them.
Except for Trial Access provided without charge, CityScout's aggregate liability arising out of or relating to these Terms shall not exceed the fees paid by Customer during the twelve (12) months immediately preceding the event giving rise to the claim. For Trial Access provided without charge, CityScout's aggregate liability arising out of or relating to that Trial Access shall not exceed $100, as provided in Article 3, unless applicable law requires otherwise. Neither party shall be liable for indirect, consequential, or punitive damages.
Disputes shall be resolved by binding arbitration, excluding class actions, except that either party may seek injunctive relief in court for breach of Articles 6, 8, or 10 or misuse of intellectual property.
Notices. Notices to Customer are given to the email address on the account and are effective when sent. Notices to CityScout are given to CityScout, Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, and are effective on receipt. Each party keeps its address current.